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Frequently Asked Questions
(FAQs)

General Questions

What is WingsAcademy.sg?

WingsAcademy.sg is Singapore’s largest publicly-accessible flight simulation centre, offering a wide range of flight simulators for individuals and groups to experience, including military jets, helicopters, small aircraft, and commercial airliners.

Where is WingsAcademy.sg located?

WingsAcademy.sg is conveniently located at Changi Business Park near Singapore Expo & SUTD University.

Our address is:

15 Changi Business Park Crescent. #05-05. Haite Building. Singapore 486006.

You can find us on Google Maps here:
https://goo.gl/maps/kvwGLArXmPMjjJ2X6

What are the operating hours of WingsAcademy.sg?

Our operating hours are as follows:

Monday – Friday: 12:00 PM to 10:00 PM
Saturday – Sunday: 10:00 AM to 10:00 PM

We recommend booking in advance to secure your preferred slot.

Do you accept walk-in customers?

To ensure smooth operations, we kindly request all customers to make their bookings for the next day’s flight simulator sessions no later than 6pm.

However, do call us or live chat with us if you have any last minute requests. We will do our best to accommodate your requests.

Flight Simulators

What types of flight simulators are available at WingsAcademy.sg?

WingsAcademy.sg offers a variety of flight simulators, including:

  • F/A-18C Hornet Mixed Reaility Simulator
  • F16-C Fighting Falcon Simulator
  • Robinson R22 Helicopter Simulator
  • Cessna 172 Simulator
  • Boeing 737-800 Simulator

How realistic are the flight simulators at WingsAcademy.sg?

Our simulators are designed to provide an immersive and realistic experience. All our simulators are 1-to-1 in scale, feature realistic cockpit instrumentation, switches, dials and flight controls & realistic visuals and sound system to replicate the sensation of real-world flying.

I do not have any flying experience. Can I book your flight simulators?

You do not need any flying experience to enjoy our flight simulator sessions. Our instructors will be on-hand to design a flight experience session that is suitable for you.

Can my friend/spouse sit next to me in the flight simulators?

Our fighter jet simulators are single seat simulators.

Our Cessna 172, R22 Helicopter & 737-800 simulators are dual seat simulators. The 2nd seat, however, will be occupied by our flight instructor.

Your friend/spouse/parents/child can stand or sit behind the simulator and watch you fly.

Is there a dress code for the flight simulators?

Feel free to dress comfortably for your experience, ensuring ease of movement. We suggest avoiding excessively loose attire that could potentially interfere with the flight controls or simulator components.

We also recommend wearing closed-toe footwear, and for fighter jet bookings (F18MR, F18, and F16), please remember to wear or bring along a pair of socks.

Booking & Pricing

How do I book a flight simulator experience at WingsAcademy.sg?

You can book your flight simulation experience through this website. We recommend booking in advance to secure your preferred time slot.

Please note that bookings for simulator sessions occurring the following day will close at 6pm to optimize our staffing resources.

However, if you have any last-minute requests, feel free to WhatsApp +65 8835-9000 or reach us through live chat. We’ll do our utmost to accommodate your needs.

How much does a flight simulation experience cost?

Pricing for our flight simulation experiences varies depending on the type of simulator and the duration of the session. Our flight simulator sessions start at S$55 for a 30-minute experience.

How can I amend my booking?

The quickest way to amend your booking is to use our live chat or WhatsApp +65 8835-9000

My promo/voucher code does not work.

Promo & voucher codes are not gift cards. Thus, please check that you have clicked the link labeled “Add promo or discount code” and enter it there.

Also note that these codes are case sensitive, and be careful not to add any spaces before or after it.

If you encounter any difficulties despite these checks, please don’t hesitate to contact us via WhatsApp at +65 8835-9000 for further assistance.

Requirements & Restrictions

Is there an age requirement to participate in a flight simulation experience?

While there is no minimum age limit, participants should ideally be 145cm in height to enjoy the full experience of our flight simulators. Participants shorter than 145cm can still enjoy our simulators with the aid of provided booster seats, or seated on their parent’s laps for young ones. For small children, we recommend our Boeing 737 Commercial Airplane or our F18 Fighter Jet (non-MR) as they are more kids-friendly. Minors under the age of 12 must be accompanied by a parent or legal guardian.

Are there any physical restrictions or health concerns for using the flight simulators?

Participants should be in good health and free from any medical conditions that may be aggravated by the sensory inputs of the simulator. Pregnant women and individuals with heart conditions, back or neck problems should consult with their healthcare provider before participating.

Group Events, Private Parties, and Corporate Packages

Does WingsAcademy.sg cater to group events, birthday/private parties, or corporate packages?

Yes, we offer customised packages for all occasions, including group events, birthday and private parties, corporate team building & team bonding activities etc. Please browse our website or contact our customer service team for more information on pricing and availability.

Safety & Instructions

Is there a briefing or instruction provided before the flight simulation experience?

Yes, all participants will receive a pre-flight briefing from our experienced instructors to ensure a safe and enjoyable experience. The briefing will cover basic flight controls, simulator features, and safety procedures.

Will I be able to ask questions or receive assistance during my flight simulation experience?

Absolutely! Our instructors will be available throughout your session to provide guidance, answer questions, and ensure your safety and enjoyment.

Contact us via:

i) Live Chat (Preferred Method)
ii) Contact Form (Below)
iii) Phone (Operating Hours) : +65-8835-9000
iv) SMS & WhatsApp: +65-8835-9000
v) Email: sales AT wingsacademy.sg (replace AT with @)

WingsAcademy.sg Contact Form